Delete Your Account & Data

You can permanently delete your Memory Murals account and all associated data at any time.

Option 1: Delete from your account settings

  1. Log in to your Memory Murals account
  2. Go to Account
  3. Scroll down and select Delete Account
  4. Confirm the deletion when prompted
Go to Account Settings

Option 2: Request deletion by email

If you are unable to access your account, send an email to support@memorymurals.com with the subject line "Account Deletion Request" from the email address associated with your account. We will process your request within 48 hours.

What gets permanently deleted

  • All memories, stories, and timeline entries
  • All photos, videos, and audio recordings
  • All family member profiles
  • All Legacy entries and documents
  • Your account profile and settings
  • Your subscription (if active)

This action is permanent and cannot be undone. Please export your data before deleting if you want to keep a copy.

Changed your mind?

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